Special Alaska Staff | Sales Agents and Special Alaska Customer Service

We are crazy about Alaska

A group of dedicated, adventurous employees wanted to promote and sell the type of travel that they loved to do themselves and were passionate about. Over the years our passion for this kind of travel has been contagious and it is the foundation for specialalaska.com. All travel consultants affiliated with us are focussing on every step of the planning stages until the client arrives back home again at the end of their Alaska vacation experience. Client service and product knowledge is what differentiates us from many other travel agencies and tour operator. We are committed to offering unbiased, experienced travel advice to people just like you and we are a culture of travellers who are passionate about the experience of travelling and the importance of immersing oneself in the country you are visiting to better learn to appreciate its people, cultures, nature and wildlife. We are constantly striving to be the best in customer service and to offer the widest selection of Alaska Tours for the individual customer, families and tour groups.

David Masterson - Independent Travel Consultant david
David is 31 years old and has been selling memorable vacation experiences for eight years. David has traveled to over thirty different countries throughout Europe, Asia, the Caribbean, and the Americas (including Hawaii). He is fluent in Spanish and German. David decided to attend Travel School after touring Europe for six weeks with nothing but $2,000 and a plane ticket. David has traveled his whole life and uses his expertise to help others with their travel plans. He's has done professional site inspections at over one hundred hotels and lodges in Alaska, British Columbia and the Yukon Territory. David helps his clients get the most from their vacations whether it be to Alaska or Western Canada by helping them plan their tours, activities, or custom itineraries for the more adventurous.

Frank Wagner - Independent Travel Consultant david
Frank's background, surprisingly, is in the highly competitive computer software field. He spent five years in top level sales and marketing management with three large computer software firms as well as a junior sales associate with a number of successful entrepreneurial software businesses. Frank brings his business and customer service background to our firm. He has been directly involved in the travel industry for the last 6 years in both a management and travel consultant role. Frank has also traveled extensively both domestically and abroad and shares a passion for both Alaska, British Columbia and the Yukon Territory. He also is a firm believer that customer service, excellent personal product knowledge and individuality are the main components of a top travel consultant.

Sharon Miller - Office Manager & Travel Consultantdavid
Sharon has over 10 years experience in the Travel Industry as both a Travel Agent and an Agency Manager. Sharon has managed both Business Travel and Leisure Travel Services, individual and group. She understands, completely, the day to day intricacies of managing a Travel Business as well as the many rules and regulations in today’s complex Travel environment. Sharon has traveled extensively, both domestically and abroad. She is a firm believer that Customer Service and Product Knowledge are the main components of a top Travel Consultant. Her focus is on putting together the best vacation package at the best value and is completely familiar with which suppliers to use to accomplish that. Sharon specializes in Self Drives, Group Vacations, Incentive Trips, and Destination Tour Packages.

Robert Bates - Co-Owner - Tour Package Development, Webmasterdavid
Originally a professional independent tourism marketing consultant (MBA), Robert began organizing group, incentive and individual tours. The travel bug became too appealing and he left his previous organization to open a subsidiary. Robert and his wife reside in San Francisco. For over 15 years, Robert has organized, conducted and planned tours within the USA, Canada, Asia, Australia, New Zealand and Europe as well as run the everyday operations of his tourism marketing agency. Robert has traveled all over the world and brings this knowledge into his work in helping people and travel agents to plan the special vacation for their clients.

Tom Stoddard - Franchise Division Manager, Staff Training, Co-Owner of  specialalaska.com                              david
Tom responsibilities includes the management of the USA franchise division, the staff training and marketing. Motto: Any company is only as good as its staff and I am privileged to be part of a team which has a passion for travel and many years of combined travel experience. Each member of the team offers a wealth of knowledge unrivalled by most companies and there are very few states of which we do not have first-hand knowledge. My own love for travel developed when I lived in London, UK Barcelona, Spain and Montreal, Canada. I have worked in the travel industry for 25 years and have been very fortunate to have had the opportunity to travel extensively. My specialist areas include Alaska, the Yukon Territory, Quebec and the world-class Ski Areas of British Columbia/Alberta.

Individual Tour Packages
Organization and efficient use of time are key prerequisites for a successful trip – but so are flexibility and spontaneity. All the tours we sell are carefully planned but flexible enough to allow for unique opportunities and events that cannot be planned. Individual travelers can easily venture off the beaten path. Many tours use local transportation and accommodation so you get a feel for the culture and people of the region you are visiting. Our agents will help you find the tour that's perfect for you.

Custom Itineraries
Families, singles, physically challenged, soft adventure, full adventure, luxury, man-cations, ladies-only, roughing it or a home-stay. Tell us what you’re thinking and we’ll arrange a customized trip for you, your group, club, family or whatever!